As a registrant for carpooling services, you understand and agree to the following conditions regarding the services:
Drivers must not violate Abu Dhabi Law No. 19 of 2006 (regarding taxi transport regulation) and its implementing regulations by charging fees for providing the carpooling service (as this may constitute an illegal taxi service), except that it is acceptable to receive reimbursement of actual fuel expenses by agreement with the passenger(s).
Drivers must obey all traffic rules and regulations of the UAE and must maintain the required insurance that covers the vehicle and passengers.
Drivers are responsible for confirming the identity and information regarding the passengers they carry.
Passengers must not pay the drivers any fees for the carpooling service except for reimbursement of actual fuel expenses by agreement with the driver and other passengers.
Passengers are responsible for confirming the identity and information regarding the driver and other passengers they travel with.
All Carpooling Participants (Drivers and Passengers)
Passengers and drivers must follow the carpooling rules regarding pick-up and drop-off locations.
Passengers and drivers that participate in carpooling services agree to share their personal contact information with other carpooling participants.
You expressly understand and agree that your participation in carpooling services is at your own risk. Neither DoT nor its employees are responsible for any damages that may be caused by participation in carpooling services, including the exchange of personal information. The services are conducted as agreed between drivers and passengers and are without warranties by the DoT of any kind, either expressed or implied.
DoT has the right to change, amend, or rephrase these terms as it deems necessary and any change will be applied to all participants as of the date of its announcement.
Customer Care 800-88888 | MAWAQiF (Parking Services) 800-3009 | Abu Dhabi Police 999